Delegated Authority Event Recap June 2025

Morning Data, a Verisk company, recently hosted a collaborative discussion at its London office, where industry experts Susan Andrew (Brit Insurance), Jane Bioletti (Lloyd's), and Donald Harrell (Somers Syndicate) shared critical insights on the evolving landscape for Coverholders and MGAs.

Our speakers agreed that in today's highly interconnected insurance landscape, complexity is the norm, driven by diverse priorities, clashing perspectives, and shifting variables across a many-to-many relationship model. That misalignment is amplified by the layers of regulation, differing motivations, and ambiguous process ownership.

The discussion highlighted several key insights:

• Focus on Controllables: Amid the market complexity, the temptation is always to try to take control, but control is not always possible. Instead, our focus should be on influencing what we can: our processes, our programs, and our collective clarity.
• Tech Needs Purpose, Not Presence: A growing stack of tools doesn’t equal progress. Fit-for-purpose, integrated solutions are vital—but they must come with governance.
• Data is the Real Engine: Financial and regulatory reporting require foundational, automated data models. Build those first—don’t patch around them.
• Leadership Defines Transformation: The gap isn’t only technical—it’s perhaps more cultural. The absence of programme discipline and project maturity weakens delivery and leaves change unfinished

Building on these insights, Morning Data CEO Kirstin Duffield (nor part of Verisk) invited the room to reframe how they think about tooling—emphasising that value doesn’t come from the flashiest technology, but from foundations that streamline work and eliminate duplication.

As she put it, “Camels don’t know sharks exist.” In other words: lift your gaze, look outside your silo, and realise what’s possible when your systems truly connect.

Within the Verisk portfolio, we offer purpose-built solutions across every stage of the insurance lifecycle. By eliminating duplication, improving interoperability, and preserving data fidelity, we help clients shift from firefighting to futureproofing. In that spirit, we’ve mapped out how the Verisk ecosystem translates these insights into action.

• Digital onboarding is the foundation for clean, structured data. It verifies identities, automates data intake, validates key fields at source, and eliminates duplication. Users input information once, documents can be uploaded or parsed by AI, and periodic refreshes keep records current—ensuring accurate, compliant data flows through the entire insurance lifecycle. Transforming the challenging KYC and entity management activities in this market.
• Quote and Bind—a streamlined, automation-driven process designed to reduce duplication and accelerate speed to market. Rulebook acts as a powerful quote-and-bind rating engine with a pre-configured user-friendly front-end, offering a ready-built foundation of standardized questions and workflows that align with reporting standards, empowering non-developers with full customization without the technical burden. .
• Policy administration, though often overlooked, is the true power engine of your operation. Novus provides a familiar, flexible, and tightly integrated user experience, acting as the glue that connects tools like Rulebook, enabling users to complete the entire quote-and-bind journey seamlessly within one platform, making it smoother and smarter - all essential data, from exposures to financials, flows into the PAS, underpinning financial transactions, validation, and real-time bordereaux production. This core platform for intermediaries (Brokers and MGAs), captures this data from Onboarding and Quote and Bind, without rekeying. This powerful integration ensures seamless continuity, automation, and traceability throughout the policy lifecycle. Designed with a strong financial and compliance focus, it handles every monetary movement with care and compliance. Its integration with Whitespace also means contract generation and submission flow smoothly from administration to market for Open Market or Prior submit business without losing any already captured data.
• Reporting and reconciliation, at its core, investing in insurance systems is about establishing one consistent source of truth for reporting and reconciliation. By capturing clean, structured data from the outset—during onboarding, quoting, and binding—and ensuring its seamless flow through policy administration and to bordereaux production, the system empowers firms to generate accurate, timely, and insightful reports crucial for compliance, capacity monitoring, and strategic decision-making. This unified data approach simplifies reconciliation for Bureau settlements, distribution channel tracking, and comparing open market with delegated authority business, effectively eliminating the burden of rekeying, mapping, or managing data across disparate systems
• Contract Checking across the journey, which runs validations at critical points—from onboarding to quote-and-bind, placement, and bordereaux. It's not just about compliance—it’s about spotting errors early to avoid rework and loopbacks, especially in open market submissions for a “right-first time" ethos.  In Verisk, Contract Checker is our flexible rules engine for contract validation, seamlessly integrating across the entire journey—from digital onboarding to the core PAS—to ensure data consistently meets evolving rules.

 

If you’d like to continue the conversation, don’t hesitate to arrange a meeting.